At Aprons, Etc., our company goals include the following:

• Providing cost-conscious and quality USA made products from our
  manufacturing facility in South Carolina.

• Being a strong partner with uniform manufacturers to service our customer
  base with related textile and promotional items.

• Providing inexpensive, creative, and on-time import products as requested
  by our customers.

We make the commitment to have our customer service level at the leading edge in our industry, with our combined following customer service goals.

• Courteous treatment of our customers.

• Professional presentation of our product line.

• Responsive reaction to the time sensitive requirements of our customer base.

• Provide knowledge and expertise along with options to our distributor partners to enable them to be highly valuable to their clients and profitable to their corporate entities.

We strive to establish long term relationships with our distributor partners based on trust, service, and performance - working with our distributor partners toward a common goal of growing successful businesses.

ABOUT OUR COMPANY

Aprons, Etc., originally began as a manufacturer/supplier to retail outlets, and expanded its business by adapting practices highly suited to the advertising specialty market. In the 19+ years of operation, the major growth of the company has been through the development of strong relationships within the ad specialty trade, and by growing a niche in the textile promotional market. Our strengths are in our production time, our creativity, our quality well-priced promotional products, and our professional and courteous customer service. We invite you to get to know us, and allow us to help you grow your business along with ours.

OUR COMPANY BACKGROUND

In 1985, Jeff Hoffman, a University of Tennessee marketing graduate, left a Greenville-based textile company to form his own manufacturing operation. Beginning with one major retail account, he built his business from $125,000 in sales to $3.5 million in 2004. The account base includes Ad Specialty Distributors, Screen Printers, Embroiderers, Catalog Operations, and Retail Stores. Starting with an original staff of two, the company now employs approximately 35 people. Through marketing skill and the instinct to hire strong, caring, and capable employees, Jeff and Aprons, Etc., continue to create new product ideas, build on the existence of the proven basics, and move forward toward ever-stronger business relationships with their customers. Please come grow with us.

OUR CUSTOMER SERVICE

The strength of Customer Service at Aprons, Etc., began with Lucy Hoffman, VP of Sales. With a solid background in sales, and a determination that our customer service would be the best in the industry, Lucy has brought a strongly committed customer service attitude to the company. The staff that backs her up feels equally committed.

To continue the strong customer service attitude, Lynn Anderson as National Sales Manager oversees the Customer Service Department, along with building strong relationships with many leading distributors. Lynn’s strong background in creative sales and her ever-expanding knowledge of the import industry provides a needed reliable partner to all customers needing import information.

Within our customer service department, we have two teams. In each team, there is a Product Advisor, who handles all requests for information prior to receiving a purchase order from our customers. The other part of each team is the Sales Partner, who processes all orders, handles paper proofs, and answers questions regarding artwork, delivery, and terms for our customers.

For the southern USA, Pam Gilbert provides excellent personal service as Product Advisor. Pam’s personal touch and caring attitude is greatly appreciated by her customers. Her partner, Marlana Kendall provides a balanced side as the team’s Sales Partner. As our newest customer service person, Marlana has proven to be a quick learner and a strong customer advocate. Between the two of them, the southern part of the US is well attended.

For the northern USA, Janie King provides a strong and knowledgeable presence for her customer base. Janie has been with the company for several years, and has grown tremendously in her customer service skills and product knowledge. Her team partner, Sandy Jones as Sales Partner is exceptional at getting orders entered and processed, and obtaining any additional information needed for production from our distributor customers.

With the six of the above accomplished women and along with the service and quality attitude maintained with all of the employees throughout the company, Aprons, Etc., continues to strive for ongoing improvement in the customer service area. Continuing education, listening to our customers, and going the extra mile to make sure every one is satisfied with “the Aprons, Etc., experience” is vitally important to every employee at Aprons, Etc.

Bringing energy and creativity to all marketing programs for Aprons, Etc., is Scott Thackston, our VP of Marketing. Scott’s expertise in marketing, trade publications, and trade show knowledge, has provided a strong awareness of Aprons, Etc., products and abilities to our marketplace. Scott’s solid background in sales and production in the textile field and his personal creativity in catalog creation and show experience continues to add a unique vision to the marketing plans of Aprons, Etc.

APRONS, ETC., FUTURE GOALS

The Future Goals of Aprons, Etc., are strong and focused. We are committed to the following:

• We will continue in the development of new product lines, both inside and outside the textile category. We will seek first to offer quality promotional products with good pricing, and excellent service.

• We will incorporate marketing programs to better serve our distributor network in their quest for new, continued, and profitable business.

• We will constantly strive for better communication and service which, along with new product offerings, will make us one of the top manufacturers / suppliers / and customer service companies in our industry.